Frequently Asked Questions

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We accept cash, check, credit cards, and Zelle payments. Payments MUST be made on site after completion of the job, unless prior arrangements have been made. 

To protect the drinking water supply from potential cross-contamination.  The Texas Commision on Environmental Quality requires that your water purveyor establish a cross connection control program to protect the water supply.  Many cities require an annual backflow test to ensure backflow lines are in compliance with safety regulations and standards. 

In all cases, the testing company will submit the test report to the city. We will also provide a test report to every customer. 

Our technician will notify you in the case that your backflow or fireline test FAILS. They will also provide a detailed estimate for the repairs. Your test will not be accepted by the city until any FAILING lines are repaired or replaced, re-tested and PASS. We can help you through the process!